2010 Symposium Presentations

"Health of the Hospitality Industry: Where New York State Stands"

Anne R. Lloyd-Jones: CRE, Senior Vice President, HVS, New York

Ms. Anne Lloyd-Jones reported on the statistics and trends of hospitality in New York State including past trends & recessions and forecasts of the recovery in New York State.

"In Defense of Pampering: Slides"

"In Defense of Pampering: Blog"

"In Defense of Pampering: Video"

Jeremy McCarthy: Director Global Spa Development and Operations, Starwood Hotels & Resorts Worldwide

Mr. Jeremy McCarthy presented his thoughts on why "pampering" is essential to spas at our 6th Annual Symposium (2010).

"Living Life to Its Fullest"

Dr. Dale Atkins, PhD ("Dr. Dale): Noted Psychologist, Author, Speaker, Television Personality, New York

Living a life in balance is a challenge we all face. For those of us in the "business" of providing peaceful, relaxing, restorative and regenerative experiences and settings for others, it is particularly helpful when we have some "sanity savers" within our reach to practice living such a life.

"Using all Senses in the Wellness Mindset"

Red Flower, Judith Jackson, and Aromatherapy Associates

This panel of three industry leaders, all of which have helped pioneer
the use of aromas in spas, came together to present their thoughts on
the use of scent in spa experiences and in creating a "good life".
While each panelist gave a description of how their product lines are
created to provide the element of scent to spas, questions were also
posed and answered regarding the power of scent, the idea of good
aromas being available to all and not just associated with luxury, and
how scents evoke a sense of well being and relaxation.

"Heirloom": Yael Alkalay: Owner, Red Flower

Ms. Yael Alkaly began the presentation and gave a glimpse into the panel's discussion and topics addresed.

"What Memberships Mean to a Successful Spa"

Chris Pulito: General Manager, Mirbeau Inn & Spa

Mr. Chris Pulito discussed how to increase spa profits, drive revenue towards other departments and fund spa programs in his Membership presentation for NYSPA's 2010 Symposium.

"The Spa STAR Report"

Jan Freitag: VP, Smith Travel Research

Mr. Jan Freitag's presentation "The Spa STAR Report: Luxury Spa Performance Statistics" includes an overview of total US Luxury hotel spa performance from a sample of 45 luxury hotels and an overview of NYC luxury hotel spa performance from a sample of 5 luxury hotels. Points covered are:

Recovery from the recession;
Average Retail spending per treatment; and
Dollars per treatment.

"Redefining Wellness"

Ellie Whalen: Founder, Sprayology

Ms. Ellie Whalen led a discussion at our 2010 Symposium on what "wellness" is defined as and whether or not that definition is accurate in today's world. Can you only "be well" through Western medicine and practices? Should homeopathy now be included in becoming well? What has changed through the course of the years to alter the definition of being well?